Legal information

Exercise of your rights (GDPR)

Updated 23. May 2026

The rights you have

The GDPR (EU Regulation 2016/679) and the LOPDGDD (Spanish Organic Law 3/2018) recognise the following rights over your personal data:

  • Access: find out what data of yours we process and for what purpose.
  • Rectification: correct inaccurate or incomplete data.
  • Erasure (right to be forgotten): delete your data when it is no longer necessary.
  • Objection: object to processing for reasons related to your particular situation.
  • Restriction: restrict processing to mere storage for a period of time.
  • Portability: receive your data in a structured format and transmit it to another controller.
  • Withdraw the consent you previously gave, without affecting the lawfulness of previous processing.
  • Not be subject to automated decisions with significant legal effects.
  • Lodge a complaint with the supervisory authority (Agencia Española de Protección de Datos (www.aepd.es)).

How to exercise them

Send an email to info@plateart.es with the subject “GDPR rights request” and include:

  1. Your name, surname and ID/passport number.
  2. A copy of a document proving your identity. Without it we can’t process the request (it’s a safeguard so that nobody can access your data in your name).
  3. State clearly which right you’re exercising and, if applicable, the specific data the request applies to.
  4. The address to send the reply to (postal or email).
  5. Date and signature.

Deadlines

We’ll reply within a maximum of 1 month from receiving the request. In complex cases that deadline may be extended by another 2 months, with notice to you within the first month.

Template request (you can copy and email it)

To: Fliesencenter S.L.U. — Data Controller

– Full name:
– ID/Passport number:
– Contact email:
– Attached: copy of the identity document

I hereby request to exercise the following rights over my personal data (tick as applicable):

[ ] Access
[ ] Rectification: state the data to be corrected
[ ] Erasure
[ ] Objection
[ ] Restriction
[ ] Portability
[ ] Withdrawal of consent

Details / notes:

Date:
Signature:

If you’re not satisfied

If after our reply you consider that your rights have not been properly addressed, you can lodge a complaint with the Agencia Española de Protección de Datos (www.aepd.es): www.aepd.es.